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E-Commerce & Online Marketing Blog
Check back on a regular basis for the latest best practice and thought-leadership updates.
Service-Comparison Sites Up The Customer Service Stakes
Posted by Gareth Cutter on 10th December 2008 to CRM
The rise of the 'i' economy, with internet users wielding significant power in the construction (and potentially deconstruction) of consumers' perceptions of brand image, is likely to force businesses...
Retail Email Index at Highest Point Year to Date
Posted by Gareth Cutter on 10th December 2008 to Email Marketing
As Christmas draws closer and retailers compete more aggressively for consumers' attention, some of the biggest names in on-line retail have been sending an average of 3 promotional emails a week to c...
SprintEcommerce Widens it's Bandwidth in Time for Christmas
Posted by Gareth Cutter on 3rd December 2008 to E-commerce
Lately there have been conflicting reports on the state of ecommerce – some claim it's in good health while others say it's on the wane. Speaking for ourselves, we've seen a massive increase in the ...
6 out of 10 Organisations to Increase Email Marketing Spend in 2009
Posted by Gareth Cutter on 2nd December 2008 to Email Marketing
E-consultancy have followed up 2007's Customer Engagement Report with a 2008 edition published last week. Containing the results of a survey of over 1,000 organisations, it brings us up to date with t...
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